One of the spheres that have been impacted by the recent development of technology and society is the medical care and ethics. The changes in this area have occurred due to the increasing cultural and social diversity of population that has contributed to the emergence of such problems as mutual misunderstanding, intolerance and distrust between patients and medical nurses. This situation is especially topical for the developed countries, and especially for the United States because it has experienced several massive waves of immigration during the last century. Government institutions and medical facilities in the US have put tremendous efforts in improving the situation by adopting the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care that are aimed at providing culturally diverse medical treatment. Therefore, it would be beneficial to review one of the CLAS position statements and analyze how it can be implemented in nursing practice in a specific community.
First of all, it is essential to identify the main purpose of adopting the national CLAS standards. According to government officials, it is aimed at improving the quality of medical services available to all categories of American citizens. This issue is important to the US because its population consists of people with different cultural, ethnic and social backgrounds. Unfortunately, such diversity often results in misunderstandings between patients and medical personnel that are caused by differences in personal beliefs and perception of the surrounding reality. Therefore, cultural diversity may negatively affect health level of community if it is not addressed properly.
One of the most important aspects of dealing with culturally diverse patients is providing them essential information and elaboration on the specific medical procedures because they may be not accustomed to the innovative treatment techniques and view them with a certain degree of distrust due to personal beliefs or prejudice. Therefore, one of the CLAS standards adopts the idea of providing individuals with limited knowledge of English with the necessary language assistance at no additional costs. This policy shall be helpful in eliminating communication barriers between patients and medical personnel and will contribute to increasing the quality and availability of healthcare. Moreover, such policy corresponds with the professional code of ethics for nurses that identifies protecting health of patients and community with respect to personal and cultural differences as a top priority.
It would be also helpful to analyze how the implementation of this CLAS standard in a specific community could contribute to improving the quality and availability of healthcare. The area where I grew up is inhabited with a large number of immigrants from countries with Muslim cultural background. These people tend to treat modern medical procedures and techniques with suspicion due to the personal and religious beliefs. Moreover, the majority of them do not know English well enough to understand the explanations of medical personnel on different topics. This situation contributes to the atmosphere of misunderstanding and distrust between patients and nurses. The implementation of the CLAS standard that provides such people with free language assistance could help in solving the problem and make quality healthcare more available and clear to Muslim cultural group. This policy could be introduced in several ways: it would be a good idea to provide Muslim patients with printed materials in Arabic language and hire a professional interpreter to facilitate face-to-face communication between patients and medical personnel.
To conclude, according to the essaysprofessors information the intensification of cross-cultural communication in nursing has led to such problems as misunderstanding and distrust between patients and medical personnel. The United States developed the CLAS standards to deal with the issue and improve the quality and availability of healthcare. One of the most important standards is providing patients with with language assistance to facilitate communication. It can be implemented to deal with patients of Arabic heritage and Muslim religious beliefs.