Go.Roku.Com/Connectivity

• Here we have some easy and simple guidelines on go.roku.com/connectivity to solve the connectivity issues
• Firstly, start with checking your wireless connection by accessing Settings and choose Network
• After that, select Check connection to execute a two-part test
• And now try to resolve these connectivity issues
• At first, check whether the correct wireless network is selected and also make sure to enter the correct password
• Secondly, check whether the router is working correctly and locate it near the Roku device
• Most importantly, improve the wireless signal strength of the router by placing it near the device
• Similarly, start with restarting the Roku device and the router
• For that, at first, reach the Roku Players Settings menu and then choose System
• Next, select the Restart option
• Restart the Roku TV by accessing Settings and selecting System
• Choose Power and then select System restart and this will proceed with restarting the Roku TV

Error codes

 009 

• The error indicates the connection to the router but has no access to the internet
• Moreover, try to contact the ISP help and then try to restart the Roku device

 012

• The error can inform you about the Ethernet issue.
• Firstly, verify whether the Ethernet connection is secure to the router and the Roku device

14

•  This error can help you to recognize the failure of connection to the wireless network

 14.20 

• Firstly, for this error code, check for the signal strength
• After that, make sure to restart the Roku device and the router

 14.40 or 14.41

•  This error code can appear while providing the incorrect password for your wireless network
• Firstly, check whether the correct home network is selected
• And make sure to provide the correct password
• Get more solutions for this via go.roku.com/connectivity

 If you want to know more information and doubts regarding go.roku.com/connectivity, dial to our technical support team for their assistance on +1-844-695-1520